European IP Helpdesk Helpline

European IP Helpdesk


Service ID:

Service description
An ongoing support desk service for IP issues is available to all EIC beneficiaries. The service is established by the European Commission to assist growing businesses and beneficiaries of EU funding to acquire knowledge and expertise in the field of intellectual property with ease, especially in the context of EU-funded projects. The Helpline provides free-of-charge, first-line support on IP issues related to cross-border business activities within Europe or IP questions specifically linked to EU-funded research and innovation projects. The team of experienced legal specialists provides straightforward, high-quality, and user-friendly intellectual property assistance within three working days. The team assists researchers and SMEs participating in EU-funded research projects with their individual IP questions. All inquiries are handled in strict confidence and in full compliance with EU Regulations 2016/679 and 2018/1725 on the protection of personal data. The European Helpdesk Helpline is available to all EIC beneficiaries for personal support on a specific IP issue and to receive information on the latest developments in the world of European IP and Innovation.
Sector agnostic
Technology Readiness Level
TRL 1 – Basic principles observed
TRL 2 – Technology concept formulated
TRL 3 – Experimental proof of concept
TRL 4 – Technology validated in lab
TRL 5 – Technology validated in relevant environment
TRL 6 – Technology demonstrated in relevant environment
TRL 7 – System prototype demonstration in operational environment
TRL 8 – System complete and qualified
TRL 9 – Actual system proven in operational environment
Disclaimer related to service

The duration of the service is dependent on the type of inquiries received from EIC beneficiaries. The service does not target specific technology fields or innovation areas.

Financial requirements

Free of charge