Failure Analysis and Troubleshooting Service

This individualised service supports EIC Beneficiaries that are facing performance issues, degradation, malfunction or unexpected behaviour in materials, prototypes or devices. The service provides targeted diagnostic support using advanced analytical and characterisation techniques across CERIC Facilities. It is designed to help Beneficiaries identify the root causes of failure and define corrective actions, covering technologies from TRL 3 to TRL 8. The first phase of the service consists of a free initial troubleshooting consultation, during which the Beneficiary presents the failure symptoms, development context and all available data. CERIC experts assess the case, define initial potential failure causes or mechanisms and outline the most relevant analytical strategies to correctly determine the problem causes. In the implementation phase, CERIC performs a customised multi-technique workflow, which can include microstructural, compositional, interfacial, mechanical or chemical analysis. In-house experts interpret the findings and deliver a report that help to identify the origin of the malfunction and contributing factors. Suggestion of potential effective corrective strategies or recommendations on materials can be provided to support material substitution, processing adjustment or further targeted testing. This service is designed for innovators developing materials, devices, components or early prototypes in several sectors. The outcomes expected include a reduction in development delays, improved prototype robustness and a faster TRL progression thanks to evidence-based troubleshooting. More information about the service: https://www.ceric-eric.eu/industry/services-for-eic-beneficiaries/.